“Respect the power of coaching questions” is one of the first learning points that I cover with the managers I train as coaches. I go on to explain that they must recognize the possibility that what starts as coaching around a simple, work related issue, may lead to the unveiling of a more significant problem. In my view, coaching managers should develop at least a little psychological awareness. Consider for example, the two main types of personality disorder, Multiple Personality and Antisocial Personality Disorder.Multiple PersonalityIt is increasingly being recognized that it may be possible for more than one personality to exist within the same individual. This is a fascinating area of abnormal psychology but must not be confused with schizophrenia which is about divisions within one personality.In studying sufferers of this condition, psychologists and other observers may notice two or more distinct personalities emerging. The emergence of one of the ‘alternative’ personalities will be marked by obvious changes in posture, language and tone. In some cases, the alternative personalities may not be aware of the existence of each other and may each be quite different. It is almost as if there is a ‘good side’ and a ‘bad side’of the […]

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